Who we are
Last Updated: 15 September 2026
Matter & Space (“we”, “our”, or “us”) operates the website and interior design services in Singapore. We are committed to protecting and respecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data.
1. Personal Data We Collect
We may collect and process various types of personal data in the course of providing our interior design and renovation services, including but not limited to:
- Contact Information: Your name, email address, phone number, and mailing address.
- Project Details: Property address, floor plans, design preferences, and estimated renovation budgets.
- Financial Data: Bank account details or credit card information for processing payments.
- Technical Data: IP address, browser type, and cookies collected automatically when you visit our website.
2. How We Use Your Personal Data
Your personal data is collected and used strictly for the following purposes:
- Responding to your project inquiries, consult requests, and providing quotations.
- Executing spatial planning, full interior design, and project management services.
- Procuring and coordinating with materials vendors, suppliers, and main contractors.
- Processing payments, invoices, and accounting transactions.
- Sending design updates, newsletters, or marketing communications (only with your explicit opt-in consent).
3. Disclosure of Personal Data
We do not sell your personal data to third parties. To successfully deliver our services, we may share your data with authorized third parties under strict confidentiality obligations:
- Sub-contractors, main contractors, carpenters, and specialized artisans working on your project site.
- Professional advisers including lawyers, auditors, and insurers.
- Third-party cloud infrastructure providers hosting our website or client management portals.
4. Security and Data Retention
We implement commercial security measures (such as access control and secure encryption protocols) to protect your personal data from unauthorized access, alteration, or disclosure. We retain your personal data only for as long as necessary to satisfy the commercial purposes for which it was collected or to comply with applicable legal or accounting requirements.
5. Your Rights Under the PDPA
As a resident or consumer in Singapore, you have specific rights regarding your data:
- Access and Correction: You have the right to request a copy of the personal data we hold about you or request updates to inaccurate records.
- Withdrawal of Consent: You may withdraw your consent for us to continue collecting or using your data at any time (e.g., unsubscribing from marketing emails).
6. Contacting Our Data Protection Officer (DPO)
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a data protection concern, please contact our Data Protection Officer at:
Email: feedback@matterspace.com
Address: 3 Gambas Crescent #01-02, 757088